Terms of Service

Last updated: 26/04/2026

Note: these Terms of Service are an English summary provided for convenience. The legally binding version is the French version available at terms.html. In case of any discrepancy, the French version prevails.

1. Purpose

These Terms of Service (hereinafter "Terms") define the general framework of the career coaching services provided by Ether's (the "Provider"), operating under the byCaliber brand, to its clients (the "Client").

They apply to any engagement, unless otherwise stipulated in a specific contract signed between the parties, which prevails over these Terms in case of contradiction.

2. Provider identity

  1. Provider: Ether's
  2. SIREN: 879 425 049
  3. Represented by: Alexandre Charly Corne
  4. Address: 20 quai de Lorraine, 11100 Narbonne, France
  5. Contact: [email protected]

3. Nature of services

The Provider offers individual career coaching, including: CV writing and repositioning, interview simulations, professional positioning coaching, strategic job search advice, and onboarding support until probation period is validated.

The service is delivered as a single pack of 13 hours of coaching, in person or by video, scheduled by mutual agreement between the parties.

The engagement runs until the Client's probation period is validated, or until the 13 hour cap is reached, whichever event comes first.

The services constitute a best efforts obligation, not an obligation of result. No outcome (offer obtained, salary increase, hiring, transition duration, effective probation validation) can be guaranteed.

4. Pricing and payment

The single pack is invoiced at 1,800 euros incl. tax.

The Provider operates under the French VAT exemption regime (article 293 B of the French Tax Code). No VAT is invoiced.

Payment is made exclusively by bank transfer to the Provider's account, in a single payment, before the effective start of the engagement. No other method of payment is accepted, except by prior written agreement.

Any late payment automatically triggers, without prior notice, the application of late penalties at the legal rate in force, as well as a flat recovery fee of 40 euros, in accordance with articles L441-10 and D441-5 of the French Commercial Code.

5. Duration and end of engagement

The engagement automatically ends at the first of the two following events:

  1. Reaching the cap of 13 hours of coaching, whether spread over 6 weeks or a longer period.
  2. Validation of the Client's probation period in their new role.

6. Cancellation and rescheduling

Any coaching session cancelled by the Client less than 24 hours before the scheduled time is deducted from the total volume of 13 hours, whether rescheduled or not.

In case of cancellation by the Provider, a compensation session is granted to the Client, without deduction from the total volume.

7. Termination

Either party may terminate the engagement automatically in case of serious breach by the other party of its obligations, in writing, without notice or compensation. A prior formal notice by email is required, with a 5 working day cure period.

In case of termination at the Client's initiative outside of a serious breach by the Provider, no refund, partial or total, may be claimed.

8. Intellectual property and confidentiality of materials

The final deliverables produced as part of the engagement (repositioned CV, negotiation scripts, personal pitch, interview answer bank, onboarding plan) are transferred to the Client upon full payment of the fee. The Client then has a personal and unlimited right to use these deliverables.

Documents, methods, frameworks, analysis grids, coaching materials, editorial structures, databases and steering tools created, developed or used by the Provider remain the Provider's exclusive intellectual property and are strictly personal to the Client.

The Client undertakes not to distribute, share, reproduce, transmit or make these elements accessible to third parties, whether natural persons, competing providers, or automated tools (artificial intelligence, content extraction or processing systems).

The Provider retains the right to mention the engagement as a professional reference, in a strictly anonymized manner and without revealing nominative content, without explicit written consent from the Client.

9. Confidentiality of the case

Given the sensitive nature of the information exchanged (professional situation, exit project, salary negotiation, repositioning, onboarding), each party undertakes not to disclose the confidential information of the other party during the engagement and after its termination, without time limit.

10. Session recording

Coaching sessions may be recorded (audio and/or video). These recordings are made available to the Client to allow them to revisit the content.

The Provider may reuse these recordings for quality improvement, internal training and content creation, in strict respect of the Client's anonymity. No use of the Client's voice, face or any identifying element may be made without prior and explicit written authorization.

11. Limitation of liability

The Provider shall not be held liable for the Client's professional outcomes (offers obtained, salary increase, negotiation outcome, hiring, transition duration, effective probation validation).

The Provider's liability is in any event limited to the total amount of the fee received for the engagement concerned.

12. Client obligations

The Client undertakes to actively collaborate with the Provider, in particular:

  1. By providing the information needed to frame the case (CV, context, constraints, objectives).
  2. By respecting validation and response deadlines agreed.
  3. By communicating in writing or by audio message any request to be taken into account by the Provider.
  4. By respecting the intellectual property and material confidentiality commitments mentioned in section 8.

13. Governing law and jurisdiction

These Terms are governed by French law. In case of dispute, the parties undertake to seek an amicable solution before any legal action. Failing that, the dispute will be brought before the competent courts in the jurisdiction of the Provider's registered office.

14. Modification

The Provider reserves the right to modify these Terms at any time. The version applicable to an engagement is the one in force at the date of signature of the corresponding contract.